Terms & Conditions

Discover our terms and conditions, privacy policy, and legal information. Here, you’ll
find everything you need to know about shopping with Brodēon. We strive for transparency and aim to provide you with the best possible shopping experience.

 

1. INTRODUCTION

Welcome to Brodēon.

This website is operated by Brodēon House Ltd. By accessing this website or placing an order, you agree to be bound by these Terms & Conditions.

2. PRODUCTS

Every Brodēon fragrance is produced in small batches. Due to the artisanal nature of our products, minor variations between batches may occur.

We make every effort to accurately present our fragrances, imagery and descriptions. However, fragrance perception is subjective and may vary from person to person.

3. ORDERS

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel or limit any order where necessary, including in cases of suspected fraud, pricing errors or stock discrepancies.

Once your order has been accepted, you will receive an order confirmation by email.

4. PRICING

All prices displayed on the website are shown in Euro (€).

Complimentary standard shipping is included in the displayed product price unless otherwise stated.

5. PAYMENT

Payments are processed securely through approved third-party payment providers.

Brodēon does not store payment card information.

6. SHIPPING

Orders may be dispatched from either the European Union or the United Kingdom depending on stock availability and destination.

As our fragrances are produced and packed in small batches, delivery times may occasionally vary.

While we always strive to dispatch orders as quickly as possible, delivery estimates are provided as guidance only and cannot be guaranteed.

7. RETURNS

Customers may have statutory rights under applicable consumer protection laws.

For hygiene and product integrity reasons, fragrances that have been opened, used or unsealed cannot be returned unless they arrive damaged or defective.

Please refer to our Returns & Refunds Policy for full details.

8. INTELLECTUAL PROPERTY

All trademarks, product names, designs, photography, packaging, text and other content displayed on this website are the property of Brodēon House Ltd and may not be copied, reproduced or used without prior written permission.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Brodēon House Ltd shall not be liable for indirect, incidental or consequential damages arising from the use of this website or our products.

10. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

11. CONTACT

Should you have any questions regarding these Terms & Conditions, please contact us through the Contact Form available on this website.